602CSS - Customer Service Specialist

Descripción del puesto

The Customer Service Specialist is responsible for delivering exceptional customer support while serving as the primary point of contact for customers. This role handles inquiries, resolves issues, supports customer retention, and plays a key role in driving sales growth through upselling, cross-selling, account development, and relationship management. Responsibilities Serve as the primary point of contact for customer inquiries via phone, email, and other communication channels. Provide accur…