BSC Customer Service Liaison FT

Descripción del puesto

Description Reports to : BSC Manager Department: Base Service Centers Classification: Non-Exempt Travel: occasionally (up to 10%) Job Summary: The Customer Service Liaison serves as the primary point of contact for customers and addresses concerns. The CSL’s primary role is to ensure customer satisfaction with the product or service, and help maintain positive and profitable customer relationships. Working closely with store personnel, they provide total oversight of customer requests and provi…