Clinical Specialist - Physiotherapist

Descripción del puesto

About us Trexo Robotics is enabling mobility by building powered wearable robots. Our first product is a robot for children with movement disorders such as Cerebral Palsy, and it allows kids to walk, in many cases, for the first time in their lives. The device is currently being used by hundreds of families and the best hospitals across North America. We are constantly working towards building mobility solutions for all. At Trexo Robotics, you will find a flat organization where you can work with highly optimistic, low ego, and exceptionally talented individuals who look forward to solving hard problems. About the job We are growing our presence in the UK and are looking for a Clinical Specialist to join our team as our second UK-based hire. This is a hands-on, customer-facing role for a clinician who is passionate about paediatric rehabilitation, technology and making a meaningful difference for children and their families. As a Clinical Specialist, you will be a key point of contact for families, clinicians and healthcare partners using Trexo. You will lead customer onboarding and training, provide ongoing clinical and technical support, and deliver hands-on device trials at roadshows, conferences and other events. The role involves significant travel, primarily across the UK and occasionally elsewhere in Europe. We expect travel to account for approx. 75% of your working time. Occasional weekend work may be required for customer trials, roadshows or events. We will provide reasonable notice wherever possible. What you'll do Lead onboarding and hands-on training for new families and clinical partners receiving their Trexo devices. Provide ongoing support to customers through regular check-ins, helping them use the device effectively and work towards meaningful goals. Conduct hands-on Trexo trials with children and families at roadshows, conferences and other events across the UK and Europe. Address daily customer queries via dedicated chat groups and manage suppor