Credit & Collection Analyst

Descripción del puesto

Key Responsibilities:• Manage an assigned portfolio of customer accounts and perform collection activities to reduce delinquency. • Proactively contact customers via phone and email to secure payment and resolve outstanding balances. • Investigate past due invoices, payment delays, disputes, deductions, and short payments. • Maintain accurate documentation of customer interactions and collection activities within Prophet 21 (P21). • Follow established escalation procedures for delinquent accoun…