CRM Coordinator – Customer Follow-Up & Appointment Setting

Descripción del puesto

Department: Sales / BDC Reports To: Sales Manager / GSM Position Summary The CRM Coordinator is responsible for ensuring every customer inquiry receives a timely response and every opportunity is properly worked in the CRM. This role serves as a point of contact when sales reps are unavailable, off shift, or actively engaged with other customers ensuring no lead, walk-in, or follow-up task falls through the cracks. Requirements Key Responsibilities Respond promptly to incoming customer inquirie…