Customer Care - South & West San Antonio

Descripción del puesto

Position Summary: Customer Care Technicians, conduct QA walks, the buyer walks, and resolve warranty calls made by Bohn homeowners by visiting the home to inspect the issue, determine if it's eligible under warranty and work with customers, manager vendors, and subcontractors to resolve the issue quickly. Customer Care Technicians are responsible for resolutions in multiple communities to which they are assigned and work primarily from their vehicles and in or around customers' homes. Duties / …