Customer Experience and Dispatch Operations Manager (Home Services)

Descripción del puesto

Step into the hub where great service begins As the Customer Experience and Dispatch Operations Manager, you’ll orchestrate the daily flow of our Customer Service and Dispatch teams. Your mission: create exceptional customer experiences, keep the schedule full, and help our technicians be as productive as possible—all while driving revenue and efficiency. Picture your day: you’re guiding CSRs and Dispatchers through a steady stream of calls and chats, helping with escalations, fine-tuning sched…