Customer Experience Coordinator - 2nd Shift

Descripción del puesto

Shift: 4:30 PM - 1:00 AM.(Schedule flexibility is a must due to business needs).Objective:Coordinates various aspects of the customer experience, including handling inquiries, resolving issues, and implementing initiatives to enhance customer satisfaction.Major Functions & Scope:Execute daily tasks and administration as it relates to customer experience such as customer calls, order processing and entry, delivery status, customer claims, purchase orders, and other responsibilities as defined by…