Customer Experience Officer

Descripción del puesto

Temporary Fixed Term (contracted until 31/03/2029) Internally referred to as ' Customer Experience Repairs Aftercare Officer' We’re looking for a Customer Experience Repairs Aftercare Officer to join our Customer Experience team. This is a new role at Leeds Federated, to help make sure customers receive the service and support they need following a repair. You’ll contact customers after their repairs to check everything has been completed properly, understand how they feel about the service the…