Customer Operations Director

Descripción del puesto

The Customer Operations Director supports the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Director will support customer operations of a Top 10 Airport location ensuring maximum performance and efficiency while providing overall guidance to employees by maintaining a positive employee culture, customer satisfaction, safety, service, budgets, and vendor relations. This position is responsible for having in-depth knowledg…