Customer Relations Coordinator

Descripción del puesto

Forward Air is seeking a Customer Relations Coordinator to support our nationwide transportation and warehousing network. In this on-site role, you’ll be the primary contact for customers, managing inquiries, shipment updates, and service issues across LTL, intermodal, and final mile operations. You will track and resolve service concerns, collaborate closely with operations and dispatch, and maintain accurate records in CRM and transportation systems. Success in this position requires strong c…