Customer Service Representative II - Bilingual

Descripción del puesto

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This role requires internet upload and download speeds of at least 80Mbps and candidate must reside in Phoenix, AZ. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring off…