Director of Expert Services, CRM&I

Descripción del puesto

Job Description The Team The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, the CRM&I Expert Services practice focuses on delivering ServiceNow CRM products—including Customer Service Management, Field Service Management, and Sales CRM—across direct ServiceNow-led engagements and partner co-delivery models. The team drives best-practice adoption, platform value real…