Evening Customer Services Advisor (3pm-midnight)

Descripción del puesto

Evening Customer Service Advisor (3pm-midnight OR 6pm-midnight) Milton Keynes | Temporary to Permanent | Full Time Working Hours 15:00 - 24:00 , 5 days per week, including every other weekend OR 18:00 - 24:00 , 5 days per week, including every other weekend Pay: 12.85 per hour up until 7pm, 15.42 after 7pm Start Date: Monday 27th July Training The first 4 weeks will be Monday to Friday, 10:00 - 18:00 . You must be available for the full training period and have no holidays booked during this time. The Role We are looking for experienced and customer-focused individuals to join a busy Customer Experience Centre in Milton Keynes. As a Customer Service Advisor, you will: Handle inbound calls, emails and live chat enquiries Support customers with orders and order-related queries Advise on promotions, discounts and offers Assist with delivery queries, returns, cancellations and complaints Deliver an exceptional customer experience at every interaction About You Previous customer service experience is desirable Excellent communication skills Professional and friendly manner Strong problem-solving skills Comfortable working in a fast-paced environment Temporary to Permanent Opportunity You will initially work through Tate Recruitment on a weekly paid timesheet basis during a 3-month probation period. Following successful completion, you will transfer to a permanent contract with no further probation. Permanent Benefits Hybrid working after probation Monthly bonus opportunities Overtime available 28 days holiday (including Bank Holidays) 50% staff discount Cycle to Work Scheme Discounted gym membership Health Shield Cash Plan Life Assurance Reward vouchers Free tea and coffee Modern breakout areas with pool and table tennis tables Apply Now If you're passionate about customer service and looking for a long-term opportunity, submit your CV today and we'll be in touch to discuss the next steps. Please be aware this advert will remain open until the vacancy has been filled. In