Head of Analytics

Descripción del puesto

<p><strong>Head of Analytics | Last Mile | Hybrid Working | London OR Hatfield HQ</strong></p> <h4><strong>Introduction</strong></h4> <p>We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.</p> <h4><strong>About the Role</strong></h4> <p>As the Head of Analytics for Last Mile, you will take full ownership of the insight agenda for one of the most operationally intensive domains at Ocado. Last Mile oversees the critical final stage of our operation - ensuring the right orders reach the right customers on time - and encompasses delivery routing, fleet operations, slot management, and performance tracking across our global partners.</p> <p>This is a highly influential, cross-functional position sitting on the Data & Analytics leadership team. While our underlying AI capability is already advanced, this role is less about inventing the technology and heavily focused on the human and operational element: turning advanced capabilities into tangible business value, driving stakeholder adoption, and bringing together teams that do not normally work closely together.</p> <p>You will drive delivery through influence rather than direct authority, collaborating closely with VP-level leaders across Product, Engineering, and Partner Success, as well as peer Heads of Analytics in Fulfilment and Ecommerce. Additionally, you will ensure solutions are built in a way that serves Ocado Retail today, with a view to potentially releasing successful solutions to external Ocado partners in the future.</p> <h4><strong>Key Responsib