Head of Clinical Delivery

Descripción del puesto

Accountabilities 1. Set and govern clinical assurance frameworks for the benefit area; ensure adherence to policies, governance standards, and regulatory/contract requirements. 2. Lead the quality function end-to-end: scheduling, oversight, calibration, acceptance/challenge/escalation, and reporting of themes and trends for continuous improvement. 3. Provide clinical leadership for coaching: define priorities, ensure consistency across Clinical Support Coaches, and calibrate standards for new e…