IT Specialist

Descripción del puesto

Job Description Job Description The IT Specialist at ISSA serves as the primary internal point of contact and liaison between staff and ISSA's managed service provider (MSP), which handles the majority of day-to-day IT issues. This role provides oversight, coordination, and governance of ISSA's technology processes—ensuring escalations are resolved quickly, IT processes are followed consistently, and technology needs are met. The position emphasizes process ownership and governance (including o…