L3 Support Engineer

Descripción del puesto

<div class="content-intro"><p><strong>About Nebius:</strong></p> <p>Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.</p> <p>Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.</p> <p>Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.</p></div><h3><strong><span data-contrast="auto">The role</span></strong><span data-ccp-props="{}"> </span></h3> <p data-start="190" data-end="372">We are building our L3 Support Line from scratch to serve as the datacenter center of expertise for servers, firmware (BIOS/BMC), and deep Linux diagnostics across Europe and the US.</p> <p data-start="374" data-end="645">This is a senior technical role focused on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors. You will turn complex incidents into scalable solutions and elevate L1/L2 capabilities through strong technical enablement.</p> <p>The work location is in <strong>Béthune, France. </strong></p> <h3><strong><span data-ccp-props="{"335559685":720,"335559991":360}"><span class="TextRun MacChromeBold SCX