Manager, Account Operations- Full Time- 1st Shift

Descripción del puesto

The Manager, Account Operations serves as the customer relationship owner and account operations leader within an assigned operations location. They are responsible for overseeing customer satisfaction, service performance, account retention, and operational alignment across the Company's transportation and logistics services. They lead a team of account management professionals while partnering with operational leadership, customers, carriers, vendors, and commercial stakeholders to ensure exc…