Member Service Call Center Agent I

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Job Description Job Description Job Summary: Responsible for managing a variety of member service calls in a professional and timely manner. Provide exceptional member service to members and internal staff at all times. Essential Duties and Responsibilities: Receives member telephone questions, concerns or complaints promptly and in a professional manner. Facilitate the financial security of our members by educating them on SunWest’s products and services. Provide and assist with online help fo…