Position Summary Reporting to the Vice President of Operations, the Director, Omnichannel Contact Center will lead the strategy, implementation, and optimization of LAGOS' customer engagement ecosystem across phone, chat, email, SMS, social media, and self-service channels. As the owner of Zendesk, AI-enabled service technologies, and customer support operations, this role will drive operational excellence, customer experience, and scalable growth through automation, analytics, and process inno…
Completá tu perfil y te avisamos cuando se publiquen concursos y oportunidades laborales en las cuales puedas aplicar o se ajusten a ti.
Para que te mantengamos informado de empleos como este — Omnichannel Contact Center Director
Deja de buscar. Tu próximo trabajo ya está en tu bolsillo. Oportunidades que se adaptan a ti, no al revés.