Essential Duties and Responsibilities: - Establish and communicate monthly QA monitoring targets. - Manage QA team performance to ensure completion and achievement of established targets. - Provide required daily and monthly reports to leadership - Perform trend analysis based on QA evaluation results to improve call center performance and efficiency. - Utilize trend analysis data to identify and escalate issues, design refresher topics, and improve new hire training. - Under direction of leade…
Completá tu perfil y te avisamos cuando se publiquen concursos y oportunidades laborales en las cuales puedas aplicar o se ajusten a ti.
Para que te mantengamos informado de empleos como este — Quality Assurance and Training Supervisor
Deja de buscar. Tu próximo trabajo ya está en tu bolsillo. Oportunidades que se adaptan a ti, no al revés.