Welcome! The Quality Coordinator is responsible for monitoring inbound/outbound calls and assess agent’s demeanor, technical accuracy, customer service performance and conformity to company policy. This includes auditing incidents deriving from emails, chats, and telephone interactions along with reviewing and investigating customer survey responses for the Support Center. The Coordinator will also be responsible for facilitating calibration/group sessions regarding our quality program and is…
Completá tu perfil y te avisamos cuando se publiquen concursos y oportunidades laborales en las cuales puedas aplicar o se ajusten a ti.
Para que te mantengamos informado de empleos como este — Quality Coordinator III
Deja de buscar. Tu próximo trabajo ya está en tu bolsillo. Oportunidades que se adaptan a ti, no al revés.