Reservation Agent | Part Time

Descripción del puesto

You'll handle reservations across multiple channels, recommend the right stay for each guest and look for opportunities to upsell. You'll work with teams across the hotel to keep the guest journey seamless, while bringing your own personality, attention to detail and passion for hospitality to every interaction. Every day is different, but you'll primarily be responsible for: Operational • Manage reservations, enquiries, changes and cancellations across all channels. • Personalise guest interac…