Royal Service Agent (Hotel Phone Operator)

Descripción del puesto

Job Description What you will be doing: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Process all external and internal calls, text messages, or emails either by redirecting calls or assisting the caller Take ownership of the caller’s request and ensure follow up according to the hotel’s standards and taking messages if necessary. Have a sufficient w…