Supporter Care Coordinator

Descripción del puesto

HOURS This is a part-time role, 0.8 of full-time equivalent hours (30 hours per week). PURPOSE OF THE POSITION As the Supporter Care Coordinator, you are the first point of contact for our supporters. You play an integral part in delivering best-practice customer service and driving supporter loyalty and lifetime value. You provide direct frontline support to all Amnesty supporters, both financial and non-financial, including managing enquiries, requests, complaints, and escalations, while also…