Team Leader

Descripción del puesto

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool. As a Team Leader, you will be at the forefront of our leadership team, ensuring the effective delivery and daily operational management of our services. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students. You will ensure the provision of person-centred support that enables individuals to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development. Your role will include overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for the people we support, you will organize regular person-centred reviews, putting each person’s views and journey at the heart of planning and decision-making. Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will implement robust quality monitoring methods and provide key performance indicators, identifying and planning necessary actions. You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individu