Global Head of Facilities

Descripción del puesto

Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose Neko Health operates physical spaces that are unlike anything else in healthcare. Our clinics are designed to the standard of a flagship retail experience: every surface, every material, every interaction is considered. Members notice. They come back. They tell others. That standard does not happen by accident. It is the result of deliberate operational craft applied at every level of the physical environment. The Global Head of Facilities owns that craft at scale. You are responsible for the full spectrum of how Neko's spaces function and feel: hard and soft services, security, and health and safety across every market we operate in. You will set the global standard, lead a team of Regional Facilities Leaders, and build the systems that make exceptional spaces repeatable as we grow. This role reports directly to the COO. It is a company-level position with influence over how Neko shows up physically to every member we serve. What You’ll Deliver in the First 6–12 Months Strategy & Standardisation Define and own the global facilities strategy, setting consistent standards, operating procedures, and performance benchmarks across all markets Build scalable playbooks, tooling, and reporting frameworks that allow the function to grow efficiently as new clinics and offices are added across geographies Benchmark against best-in-class facilities and healthcare operations globally, continuou